“For a few years now, I have argued for a radical addition to the pantheon of email “best practices.”

Yes, it’s time to start following a three-email rule — and invoking it. Put as succinctly as possible, after three messages, it’s time to talk.”



Hi everybody,

The best idea start-up can have is solving somebody’s problem. It is much better when the idea happens to bother a lot of people.

The many people are bothered with the same problem – the much money you can earn by implementing the solution.

So, where do you have communities of bothered people? :)

Right! I am talking about life hacking sites!

Good luck and have a great problem solving!

Thank you,

PS. Drop me a message if you found something or discovered an example of such a problem-solution pair.

Answer by Robert Scoble:

I've interviewed thousands of CEOs and some things that stand out to me:

  1. Good at hiring AND firing. Whenever you find a really great CEO you find someone who has a knack for hiring. That means selling other people on your dream or your business. Especially when it doesn't seem all that important or seems very risky. I used to work for a CEO who was awesome at hiring, but couldn't fire anyone. Doomed the business. Many of the best CEOs get others to follow no matter what.
  2. Builds a culture, not just a company. The best CEOs, like Tony Hsieh at Zappos, build a culture that gives everyone a mission. They stand out in a sea of boring companies.
  3. Listens and acts. Many CEOs want to tell you what they are doing, but the best ones listen to feedback, and, even, do something with that feedback. My favorites even give credit back. Mike McCue, CEO of Flipboard, tells audiences that I was responsible for a couple of key features.
  4. Is resilient. AirBnB took 1,000 days for its business to start working. Imagine if they gave up on day 999? The best CEOs find a way to dig in and keep going even when it seems everything is going against them.
  5. Has vision. Let's be honest. There are a lot of nice CEOs but if you don't have the ability to build a product that matters to people, then no one will remember your name. Can you see a way to make billions with wearable computers? I guarantee some can and they are the CEOs who will bring me interesting new products.
  6. Stays focused. A friend who worked for Steve Jobs told me that what really made him different is that Jobs wouldn't let teams move off their tasks until they really finished them.
  7. Speaks clearly. A great CEO is clear, crisp, concise. Quotable. So many people just aren't good at telling a story in a way that's easy to remember. The best are awesome at this. Since it's the CEO's job to tell the company's story, it's extremely important that this person be able to clearly tell a story about the company and the product.
  8. Is a customer advocate. The best CEOs understand deeply what customers want and when they are making anti-customer choices.
  9. Good at convincing other people. CEOs have to deal with conflicting interest groups. Customers often want something investors don't. So, a good CEO is really great at convincing other people to get on board, even at changing people's opinions.

Extra credit if you are:

  • Nice. Yeah, Steve Jobs wasn't always nice. But he was an exception in many ways. People remember assholes and try to avoid them. That's not something that's easy to work around.
  • A builder. Yeah, you can be a CEO if you aren't a builder, but you are swimming up stream. It's one reason I haven't run my own business. The CEOs that seem to work the best are ones who COULD write some code, or build a new design using a 3D printer.
  • Integrity. The best CEOs are survivors and it's really hard to survive if you have dirt in your closet or treat people differently behind closed doors than you do in public.

View Answer on Quora

View Question on Quora

Facebook is not an ultimative viral mechanism. It is just a transport layer for you smart ideas worth spreading.

Idea – first, social – next.

Answer by Andrey Petrenko:

There's nothing to do with Facebook features – this is the biggest mistake.

Facebook brings nothing.
Your business idea is the only key for virality.

Facebook is just a convenient platform for sharing to public.

All of the features you may implement give similar results, or let me put it differently – any of the feature will do the viral job for you if the following conditions are met:

– Your Web service gives cool feeling to a visitor
– The visitor feels cool about sharing the service with friends
– The visitor's friends are potential users of your site's coolness too.

A site that sells diving supply will receive nothing from Facebook shares. How many friends of yours are into diving? None!

A site that provides good deals on restaurants will get huge viral support (in case these deals are true and unique value).

Don't waist your time on Facebook if you don't feel friends of your friends might be interested too.

GlassDoor is not followed because of "aggressive" sharing but because of unique value it gives to customers.

View Answer on Quora